Answer The Phone!!!!!
Adam Fox • 26 May 2021
I had to record this video following a coaching session today!
In brief, I had my first coaching session with a new client today and they revealed something to me that both amazed me and left me speechless! Quite how they are still in business I do not know but there is 1 very quick improvement they can make that will deliver them huge results!
Watch the video, and make sure you're sitting down or not operating heavy machinery as it will shock the life out of you!
Something in your business needs to change?
You probably already know more than enough to keep reading about it.
If you want an experienced outside perspective to help you work out what’s really getting in the way — and what to do about it — let’s have a conversation.
Is your business genuinely dependent on you, or are you unconsciously maintaining the dependency? Explore Fixer Identity, delegation, control and owner independence.
Build a practical 90-day business plan with clear priorities, measurable outcomes, owners, milestones and weekly reviews that turn strategy into execution.
When should you fire a customer? Learn how to assess profitability, cost-to-serve, late payment, capacity, risk and whether the relationship can be repaired first.
Bad company culture? Learn how to identify the behaviours, managers, systems and leadership habits causing it and build a practical 90-day culture reset.
Everything feels urgent? Learn how business owners can separate urgency, importance, ownership and consequence to decide what actually deserves attention first.
Struggling to find good employees? Diagnose skills shortages, job design, pay, flexibility, hiring processes, training and retention before blaming the labour market.
